Aloha!
To our valued mobility equipment renters, we offer our cancellation policy because we understand that changes do occur with travel plans. If you find that you or the equipment user cannot make the trip or the mobility equipment is no longer needed, please have the courtesy to inform us as soon as possible by calling or texting 808-635-1167,(808) 647-0427 or emailing us at: reservations@kauaiwheelchair.com. We may be able to offer the equipment to someone else that is maybe looking for the same equipment.
In an event when a reservation for mobility equipment is cancelled 48 hours before delivery or rental start date , island tour slot or transportation , Kauai Wheelchair has a 100% refund policy.
However, when a reservation for mobility equipment is cancelled 24 hours before delivery or rental start date, island tour slot or transportation, Kaua’i Wheekchair will charge the renter 50% refund of the rental cost.
Mahalo’s
Kauai Wheelchair Ohana Staff